Terms of Service

Last updated: October 14, 2026

Overview

Welcome to New Chapter Tees!

This website is operated by New Chapter Tees LLC, a California limited liability company. Throughout this website, the terms “we,” “us,” and “our” refer to New Chapter Tees LLC.

By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced within them. Please read them carefully before using our website.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform we use to offer our products.

Section 1 — Online Store Terms

By using our website, you confirm that you are at least the age of majority in your place of residence or have the consent of a parent or legal guardian where required.

You agree not to use our website or products for unlawful purposes or violate applicable laws, including intellectual property laws.

You may not introduce viruses, malicious software, or other harmful code into our website.

We may restrict access to our services when these Terms are violated, subject to applicable law.

Section 2 — General Conditions

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, unlawful activity, product unavailability, or violations of these Terms, subject to applicable law.

You may not reproduce, resell, or commercially exploit our website content or services without written permission.

Information transmitted through the internet may pass through multiple networks. Payment information is processed using applicable security measures provided by our payment service providers.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We do our best to keep our website accurate and up to date.

Occasionally, product descriptions, availability, images, or other information may contain errors or become outdated. We may correct information when necessary.

Nothing in this section limits any rights or remedies available to customers under applicable law.

Section 4 — Modifications to Services and Prices

Product prices, promotions, and availability may change without notice.

We may update, modify, or discontinue products or website features at any time, subject to our obligations regarding orders already accepted.

Any applicable changes to an existing order will be handled in accordance with our policies and applicable law.

Section 5 — Products and Services

Our graphic tees are available in various styles, colors, and sizes. Availability may vary by product.

We make reasonable efforts to display product colors, designs, and descriptions accurately. However, colors may appear slightly different depending on your screen settings and lighting.

Please review the product description, selected tee style, color, size, and size chart before placing an order.

Returns and exchanges are subject to our Return & Refund Policy.

Eligible standard returns must be requested within 14 days of delivery and meet our return condition requirements. Customers are responsible for standard return shipping costs, including approved returns for sizing or change of mind.

Exchanges are subject to approval and product availability.

Personalized items, clearly identified final-sale products, and other excluded items may not qualify for standard returns, except where required by law.

Section 6 — Accuracy of Billing and Account Information

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

We may review, limit, or cancel orders for legitimate reasons, including suspected fraud, inaccurate information, or unavailable products. If an order is canceled after payment, any refund owed will be issued in accordance with applicable law.

If you need to change or cancel an order, please contact us within 6 hours of placing it.

We will do our best to help, but changes and cancellations are not guaranteed once processing begins.

Orders are generally processed within 2–5 business days, excluding weekends and holidays.

Shipping and delivery information is provided in our Shipping Policy.

Section 7 — Optional Tools

We may provide access to tools or services operated by third parties.

These tools may be subject to their own terms and privacy practices. We are not responsible for third-party services beyond our obligations under applicable law.

Your use of optional third-party tools is voluntary.

Section 8 — Third-Party Links

Our website may include links to third-party websites or services.

We do not control the content or policies of these websites and encourage you to review their terms and privacy practices.

We are not responsible for independent third-party websites, except where applicable law provides otherwise.

Section 9 — User Comments, Feedback, and Other Submissions

We love hearing from our customers!

If you submit reviews, comments, suggestions, or other content, you confirm that you have the right to share it and that it does not violate another person's rights or applicable law.

You grant New Chapter Tees LLC a nonexclusive, royalty-free license to use, display, reproduce, and share content you voluntarily submit for website operations and related promotional purposes, subject to applicable privacy laws.

We may remove submissions that are unlawful, misleading, abusive, or otherwise violate these Terms.

We do not claim ownership of your original content.

Section 10 — Personal Information

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Please review that policy to understand how information may be collected, used, shared, and protected.

Section 11 — Errors, Inaccuracies, and Omissions

Occasionally, our website may contain errors relating to product information, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct these errors and address affected orders in accordance with applicable law.

If an error affects an order you've placed, we may contact you to explain the available options.

Section 12 — Prohibited Uses

You may not use our website to:

• Engage in unlawful or fraudulent activity
• Violate intellectual property or privacy rights
• Harass, threaten, or abuse others
• Submit false or misleading information
• Transmit viruses or harmful code
• Attempt unauthorized access to our website or systems
• Collect personal information without authorization
• Interfere with website security or normal operations
• Use our original designs, artwork, photographs, or written content commercially without permission, except as allowed by law

We may restrict access for violations of these Terms, subject to applicable law.

Section 13 — Disclaimer of Warranties and Limitation of Liability

We work to provide a reliable shopping experience, but we cannot guarantee that our website will always operate without interruption or technical errors.

To the extent permitted by applicable law, New Chapter Tees LLC is not responsible for indirect or consequential losses arising from website interruptions or misuse of our services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricts your statutory rights regarding defective, damaged, misrepresented, or incorrect products.

Section 14 — Indemnification

To the extent permitted by applicable law, you agree to indemnify New Chapter Tees LLC against third-party claims arising from your unlawful use of our website or your material violation of these Terms.

This provision does not apply to claims caused by our own wrongful conduct or otherwise limit rights protected by law.

Section 15 — Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply.

Section 16 — Termination

You may stop using our website at any time.

We may suspend or terminate access to our website or services when necessary to address violations of these Terms, fraud, security concerns, or unlawful activity.

Termination does not remove obligations or rights that arose before termination.

Section 17 — Entire Agreement

These Terms of Service, together with the policies referenced on our website, govern your use of our website and purchases from New Chapter Tees LLC.

They replace prior versions of these Terms to the extent permitted by applicable law.

Nothing in these Terms overrides consumer rights that cannot legally be waived.

Section 18 — Governing Law

These Terms are governed by the laws of the State of California, United States, without limiting mandatory consumer protections that may apply in other jurisdictions.

Section 19 — Changes to Terms of Service

We may update these Terms of Service to reflect changes to our business, website, policies, or legal requirements.

Updates will be posted on this page with a revised date.

Changes will apply prospectively to the extent required by applicable law and will not improperly remove rights relating to earlier purchases.

Section 20 — Contact Information

If you have questions about these Terms of Service, please contact us.

New Chapter Tees LLC

California, United States

Email: info@newchaptertees.com

Website: https://www.newchaptertees.com

Thank you for supporting our small business!

Jay & Ryan — New Chapter Tees 💛